Standards of Care
Six standards based upon National Committee on Quality Assurance (NCQA) standards.
- Patients will receive high quality care.
- Patients will receive the most appropriate care the School can provide without regard to race, sex, national origin, color, religion, age, or disability.
- Patients will receive a comprehensive or limited treatment plan including a hard and soft tissue exam and a head and neck exam prior to the initiation of care.
- Patients will receive oral health care integrated with their total health care.
- Patients will receive care from appropriately trained providers.
- Faculty members involved in patient care will be duly credentialed.
- All providers involved in patient care will be certified in basic life support.
III. Patients Rights and Responsibilities
- Patients will be informed of their rights prior to the initiation of care.
- Patients will be informed of their responsibilities and obligations prior to the initiation of care.
- Patients will be adequately informed of treatment options prior to care being rendered.
- Patients will be adequately informed of risks and benefits of treatment prior to care.
- Patients will be treated with respect and dignity.
- Patients will be treated in a safe environment.
IV. Utilization and Management
- Patients will be treated in a timely manner consistent with the care being rendered.
- The patient's chief complaint will be addressed in the treatment plan.
- Treatment will progress in a logical, orderly fashion consistent with control of oral disease.
- The patient record will be established and maintained to include documentation of all demographic data, medical and dental history, examination findings, consultations,
radiographic and diagnostic data, and treatment procedures.
- Patient records will be maintained in a manner that provides for access while maintaining patient confidentiality.
VI. Preventive Health Services
- Patients will receive an evaluation of oral health risks and appropriate interventions offered.
- Patients will receive appropriate follow-up consistent with oral and peri-oral findings.
- Patients will be instructed on both the prevention of oral disease and the maintenance of oral health.
- Patients will be offered an oral health maintenance program.