Patient Bill of Rights
The faculty and staff of the University of Connecticut School of Dental Medicine are here to provide patients with the best dental treatment possible. We recognize that a personal relationship between the treating dentist and the patient is essential for the provision of care. We believe that patients have entrusted us with their dental care, and therefore, have a right to receive certain considerations from the School of Dental Medicine. Patients also have the right to know the rules of the School of Dental Medicine and the regulations that apply to their conduct as a patient.
The patient has the right to the most appropriate care the School can provide for their problem, without regard to race, sex, national origin, color, religion, age or disability.
The patient has the right to be treated kindly and respectfully by all personnel; to be addressed by their proper name and without undue familiarity; and to be assured that their individuality will be respected.
The patient has the right to know which members of the health care team (dental student, dental hygiene student, graduate dentist and/or faculty member) are directly responsible for their care, including their names.
The patient has the right to ask their dental student and other members of the health care team questions and to receive answers from them concerning their dental condition, treatment and plans for care.
The patient has the right to discuss any treatment, procedure, or operation planned for them with members of the health care team, so that the patient may understand the purpose, probable results and/or alternatives and risks involved before consenting to the agreed upon treatment plan.
The patient has the right to know what we feel is the optimal treatment plan for them as well as the right to ask us to scale down the optimal plan to fit within their financial or time constraints, if possible.
The patient has the right to request an appointment to have their record reviewed by a faculty member who is familiar with their treatment.
The patient has the right to receive an estimate of the cost of dental treatment and to be informed of changes in the total cost, if changes in their treatment plan occur.
The patient has the right to withdraw consent and to discontinue participation in the treatment or activity at any time.
- The patient shall provide, to the best of his or her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters pertaining to his or her health. The patient has the responsibility to report unexpected changes in his or her condition to the responsible practitioner.
- The patient shall make it known to the appropriate practitioner whether he or she clearly understands the course of treatment and what is expected of him or her.
- The patient is responsible for following the recommended instructions given by the practitioner including follow-up treatment instructions.
- The patient is responsible for his or her actions if he or she refuses treatment or does not follow the instructions of the practitioner.
- The patient is responsible for keeping appointments, and when unable to do so for any reason, to notify the practitioner or the School of Dental Medicine.
- The patient (or the legally responsible party) is responsible for assuming that the financial obligation is fulfilled as treatment is performed.
- The patient is responsible for being considerate of the rights of other persons and the School of Dental Medicine.
- The patient should expect the School of Dental Medicine to provide only those services that the attending practitioners determine to be appropriate.